Content of parcel shipped to our designated address must not be anything suspicious or prohibited or unlawful items at India or any jurisdiction where the parcel will be shipped to from India. We have full rights for opening, re-packing the parcels , checking the items and decide what need to be done (including discarding) with the parcels and items received on behalf of you.
Any unlawful activity or request for usage of our services including but not limited to purchasing, storing, forwarding or purchasing noticed by us will be reported to relevant legal authority at India and/or such authority in country where such buyer or his order originated or transits through or shipped. This referral is not limited to Indian Police, Indian Customs, or Central Narcotics Bureau, but can be any relevant governmental or government related authority/ agency in any country.
We may also withhold or handover such items to the authority and share buyer’s full personal information and profile to the authority when necessary and we are not liable for any such occurrences and there will be no refund or compensations even if payment has been successful.
When signing up for ShipIndiasey.com, the Customer will be provided with a unique ID number that will be used to identify packages upon arrival to ShipIndiasey.com’s facility. This ID must be included along with other key pieces of information when purchasing products at INDIA merchants. Customers should ensure that all merchants and sellers mark all packages with the complete and accurate address, including the Customer’s unique ID number. If any of this information is neglected then ShipIndiasey.com reserves the right to charge the customer for extra handling, in accordance with ShipIndiasey.com’s current schedule of fees. ShipIndiasey.com also reserves the right to return item(s) to shipper or dispose item(s) in this case.
ShipIndiasey.com will act as an agent of the Customer for export purposes by receiving & handling the Customer’s products, which will be sorted, consolidated (if requested), re-packed (if requested), stored and exported. ShipIndiasey.com will arrange for export to Customer’s specified local address by an unaffiliated service provider, which acts as the freight forwarder and/or carrier for the shipment. ShipIndiasey.com does not act as an indirect air carrier of property, but rather acts as an agent of the shipper (i.e., Customer). ShipIndiasey.com representatives will open all packages upon arrival at ShipIndiasey.com’s facility. As a Customer, ShipIndiasey.com will be granted a written authorization to act as Customer’s agent. ShipIndiasey will provide any of the following services to Customers: preparation of shipping documents, preparation of any Certificates of Origin, preparation of an EEI via AES and preparation of an airway bill or other documents required for exporting item(s) to Customer. The Customer acknowledges that he/she has a duty to – and is solely liable for – accurately providing all information required by Indian laws and regulations.
Customer will be held responsible for providing correct product category, product description, number of units and total invoice amount of exported products. If needed, Customer is obligated to send ShipIndiasey.com a commercial invoice for custom clearance purposes. Customer will be held responsible for all import obligations in the country to which all packages will be sent. If Customer provides ShipIndiasey.com with incorrect local address then he/she may face additional re-routing charges. ShipIndiasey.com reserves the right to charge Customer’s payment method or dispose shipped item(s) if Customer refuses to pay customs fees or is unresponsive for more than 7 days after item(s) arrive in local country and after attempting to reach Customer by e-mail or phone number provided by him/her. If the price paid for item(s) is not listed on the invoice provided by the merchant, or if no invoice is available, the Customer is responsible for providing ShipIndiasey.com with the true and accurate price that the Customer paid for the item(s), if the Customer purchased it. The Customer is subject to civil and criminal penalties for making false or fraudulent statements to the INDIA. government or for the violation of any INDIA. laws or regulations on exportation.
Shipping costs are based on the weight and dimensions of Customer’s shipments. These costs will be charged according to the actual weight or dimensional weight (whichever is greater). Dimensional weight will be calculated according to unaffiliated freight forwarder’s terms. ShipIndiasey.com will allow Customers to store their item(s) for up to 7 days at no charge. After 7 days, Customer agrees to pay storage fees per box per day. If Customer neglects, refuses or is unresponsive in regards to the payment of storage fees, then ShipIndiasey.com reserves the right to dispose item(s) or donate to charity. Items that are prohibited or restricted are not storable and will be rejected, forfeited, disposed, destroyed or provided to government officials. Customer will forfeit the Title to any item(s) that cannot be exported after arrival to ShipIndiasey.com’s facility. The Customer agrees and acknowledges that he/she shall purchase any and all item(s) from Merchant in a manner that (1) transfers title to the Customer prior to the time that the item(s) is received at ShipIndiasey.com´s facility and (2) in accordance with risk of loss terms that provide either that the buyer or the Customer bears the full costs and risks of moving the goods from the buyer’s location to the ShipIndiasey.com´s facility.
ShipIndiasey.com will not be held accountable if item(s) are stolen or taken from Customer’s doorstep by someone other than Customer or affiliated persons. ShipIndiasey.com will not be held responsible if local courier drops off item(s) at wrong address..
The Customer is solely responsible for complying with any terms and conditions of sale that may be imposed by the merchant of the item(s). The Customer acknowledges that ShipIndiasey.com is not responsible for any action taken by the merchant with respect to the Customer’s order as a result of the merchant’s terms and conditions of sale. The Customer is responsible for informing the merchant that any item(s) purchased and sent to ShipIndiasey.com’s facility ultimately will be exported out of the INIDA. It is ultimately the responsibility of the Customer to ensure that the merchant provides the export classification of the item(s) and determines if any export licenses are required for the item(s). The Customer must ensure that item(s) requiring an export license are not to be shipped to ShipIndiasey.com by the merchant.
ShipIndiasey.com works diligently to prevent credit card fraud and provide security measures. If a Customer engages in such activity, ShipIndiasey.com will cancel Customer’s account and return and outstanding item(s) to merchant. ShipIndiasey reserves the right to ask Customer for required documentation to ensure against fraud, such as copies of identification and credit cards. There may be Civil or Criminal penalties imposed against the Customer by the INDIAN Government for providing false or fraudulent statements with respect to any information.
All imported goods are subject to a country's customs and duties. As limits and regulations vary in different countries, we encourage you to check on the website of your country's governing authority.
Shipments are delivered with duty unpaid (DDU). This means duties and customs will not be included in your shipindiasey shipment charges. Duties and custom payments will be made by you to the courier delivering your package.
Below is our Standard shipment time
Ship to My Door / Help Me Shop (from our office)
Insurance is not covered under of charges. ShipIndiasey will not be responsible for damage done during shipment.
Extra charges applicable if customer want insurance on his/her shipment.